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Who we help

A business model that works

Whether you're an established telco or IT company looking to extend your product range, or a major brand looking to add a new revenue stream, Telcoinabox has a business model you can profit from.

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Everything you need to start and scale your communication business

Established telcos

Telcoinabox has provided wholesale telecommunications services to over 500 telcos. Easily access our wide product and services range to grow your telco and streamline your operations. You will hear us state “we have assisted over 500 telcos" quite a lot. We say this with good reason.

Whilst it is something we are very proud of, it is something we also believe means a lot. By assisting such a high number of telcos over the years, Telcoinabox has been able to constantly hone our offering into a solution that we know can make any established telco run more efficiently and ultimately more profitably.

Graphic money bag with line chart background. Capitalise on decade long carrier relationships

Capitalise on decade long relationships

Telcoinabox makes it easy to access new carriers or products. You can use us for one product or carrier or you can use Telcoinabox as your one stop shop, giving you access to all the carriers you need via one easy to manage relationship.

We provide unbiased access to carriers. This allows you to obtain the actual products you want from the carriers you want, instead of those only available from one or two carriers.

By dealing with our carriers for many years in such high volumes, we understand the who and the how of getting things done within the carriers. This ultimately leads to delivering our service providers with high quality support for them and their customers.

Using Telcoinabox to gain access to one or all of the carriers you need can save you and your team an enormous amount of time each day. Telcoinabox gives you access to all the leading carriers, saving you much needed time and providing your customers with an unparalleled choice of leading products.

Graphic of bill stuck to the wall with bullseye red rings, arrow hitting the centre of the target. Accurate billing

Accurate billing

Accurate billing equals Great Telco in our opinion. Telcoinabox provides a market leading billing service that gives the perfect balance of visibility and control with minimal effort and accuracy. What does that mean? It means our team of dedicated billing analysts will manage the ‘heavy lifting’ of your bill run each month. You still have unadulterated access to Octane at all times.

We manage all the carrier files, delinquents, exceptions, orphan accounts and so on. We ensure your customers are billed correctly, leaving you to spot check the bill run, provide feedback and grow your business. If you prefer to use your existing billing platform, the same principles apply.

Our dedicated team ensure the carriers and Telcoinabox are providing you with accurate and timely files, with a focus on making your bill runs more efficient where possible.

Graphic red and white balloons floating up. Reliable, simple to use telecom platform

Reliable, simple to use platform

For us, automation is key and providing a single system that our Service Providers utilise or integrate with their own platform is where it all begins. Telcoinabox’s Octane platform provides integration into all of our carriers, an end to end billing and payments function, customer ‘self-service’, provisioning and order management and a plethora of reporting.

Graphic computer. With our back office services, we can assist you in streamlining your telco operations.

Choice of back office services

By utilising any or all of our Back Office Services, we can assist you in streamlining your operations. Focus more of your time and effort on sales, marketing and areas that will assist the growth of your business. All touchpoints with your customers are 100% white labelled, leaving Telcoinabox invisible to your customers, drawing emphasis to your brand.

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Telco dealers

Some telco dealers prefer the easy life. Sign a customer up, hand it over to the carriers, get paid and let the carriers manage it from there. This may sound ok but why do the hard bit, earn the least revenue and end up building someone else’s brand instead of your own. Whether you're selling telco or telco hardware such as PBX’s, the premise is identical.

You hold the relationship with the customer, the most valuable part of the equation, and should leverage that to ensure a seamless delivery of your brand offering, as well as maximising the value of your business.

Graphic parrot standing on stick. Same easy life, just more profitable

Same easy life, just more profitable

Telcoinabox makes it easy for dealers to take the next step and become their own telco provider. Think of us as your one-stop Telco shop, where we give you access to all the services and support you need.

Focus on the sales and marketing aspects, gain the control and visibility you need to run a successful telco and leave the back office functions to our national support teams.

By owning the customer, developing your own rate plans, bundling products the way you and your customers want and having access to all of Australia’s leading carriers, you have the ability to significantly improve the revenue and profit derived from each customer.

Graphic with arrow down, dollar sign and x cross. Say goodbye to decreases in commission plans

Say goodbye to decreases in commission plans

By becoming your own telco, you no longer earn commissions and instead earn the gross margin, just like the carriers. You have a set of wholesale pricing from which to work from and it’s up to you which plans to offer your customers. Having control over your margin gives you comfort on the profit you will make, without worrying that the carrier may change your commission structure at any given moment.

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Non-exclusive, works in with your current set up

Still happy with your current dealership and not looking to make any significant changes? Telcoinabox is non-exclusive, meaning you can sell for your current carriers and set up as a Telcoinabox Service Provider in parallel. Choose one or two products from our wide range to get you started and build the business up slowly and at your own pace.

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Start ups

It all starts with a great idea for a telco. Not just any telco – there are thousands of those in Australia alone (and we’ve helped to start hundreds of them) – but something that hasn’t been done before. This is where we made our name – empowering entrepreneurs with a background in sales and sales management, with a great idea to become successful telcos.

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The right stuff

For the right individuals, Telcoinabox provides a turn key platform to leverage an extensive range of leading telco products with little or no background in telco.

Telecommunications is a highly competitive industry that requires differentiation in your offering above anything. It takes more than a list of contacts and a phone to grow a telco these days.

Relationships with buying groups and associations, over the top technologies to bundle in with our services, a deep understanding and network of contacts within a specific industry vertical are just some of the highly desirable assets that could help you in succeeding to grow a telco from scratch.

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Recurring revenue

Every business owner hopes that whatever they sell to a customer will keep them coming back for more. With telco, that is certainly true. Sell to the customer once, yet invoice them 12, 24 or 36 times depending on the contract they sign with you.

With telecommunications use increasing every year, customers are now spending significant amounts of money which when coupled with the recurring revenue model present a great business opportunity.

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The world is your oyster

Well, Australia is at least. With the explosive use of mobiles, NBN®, the cloud and more, every consumer and business is a potential customer. Telcoinabox has a market leading portfolio of products including mobile, wholesale NBN®, DSL, business grade Ethernet and fibre, SIP, Cloud PBX, fixed voice and inbound.

Everything is backed up by our Octane platform which gives you access to activate, monitor and manage your services.

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