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About us

The Telcoinabox story

Way back in 2003, the Telcoinabox founders took a long hard look at the Telco industry. We found the major carriers were providing a service that made it almost impossible for individuals or companies to launch their own telco and compete easily in the Australian market place.

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Everything you need and more

Having started 500+ telcos and counting, we are now Australia’s leading wholesale telco aggregator. Our team work hard (and smart) to be the best at what we do. We know you have a choice in who you choose to partner with but we also know we have created something pretty special to get your telco firing.

One relationship gets you access to all of Australia’s leading carriers

Spend less time managing and more time growing with one easy to manage relationship.

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A single system for your operational teams to manage on a daily basis

That’s a single system for billing, payments, faults, reporting, customer management and more.

Lowest total cost of operation

With an aggregated buying power of hundreds of telcos plus a suite of back office functions to reduce your overall cost of operations, Telcoinabox delivers to your business a highly competitive cost base to maximise your profitability from.

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Cherry pick the best of the best products

No single carrier has the best of every product, cherry pick from Australia’s finest carriers to ensure your offering is always the best available for each of your products.

Accurate and timely wholesale and retail billing

With over 30 team members in our billing and systems team and over 170 monthly ‘bill runs’ under our belt, we have the resources, knowledge and experience to provide you and your customers with accurate billing on time every month.

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Technical support team working on computers

Highly trained technical support teams across Australia

Our support teams provide 100% white labelled customer service and technical support to your customers allowing you to focus on growing your business.

Wise because of (not beyond) our years

Since 2003 we have helped to build or expand over 500 telcos. We know the industry and share many best practices from our pooled learning.

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High touch account management

Telcoinabox works with communication businesses across Australia. We like to build relationships face to face and get to truly understand your business.

Comprehensive training and accreditation

Don’t learn the hard way. Telcoinabox delivers a range of in-person and online training sessions for those both new to the industry or with years of experience. Our accreditation modules will ensure your teams are across new products as they enter the market.

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Build your business today

Discover how Telcoinabox can help you start, scale and succeed

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