Wholesale Cloud PBX & SIP reseller in Australia

Benefits for service providers

Maximise profit

Set your own prices. Enjoy the freedom to manage and upsell your customers as you see fit.

Simple setup

Our beautiful UI and end-to-end automation make it easy to setup users, lines and features – in minutes.

Advanced features

Go beyond basic calling. Value add with call analytics, sentiment analysis and AI features.

Why choose Telcoinabox for Cloud PBX?

Modern business telephony. Beautifully simple.

Provide a modern hosted voice solution without the usual complexity. Connect staff in and out of the office, and easily scale from one user – to hundreds.

Manage everything within a beautiful online portal, fully white labelled with your brand colours and company logo.

Track and measure the value of business calls

Boost performance and satisfaction with call analytics, call center wallboards, and fully customisable reports.

Create real-time charts and dashboards to stay on top of sentiment, call volumes, and service level KPIs – whatever matters most for your clients.

AI-enriched call recording and sentiment analysis

Deliver cost-effective call recording for regulated industries like Healthcare, NDIS, Insurance and Finance.

Then, layer in AI-enriched sentiment analysis. Turn static recordings into a stream of valuable business data, surfacing real-time customer insights.

Power mobile-first businesses with Virtual Mobile Numbers

Virtual Mobile Numbers (VMNs) work inside Advanced PBX, letting businesses look personal and approachable while keeping full control of their phone system.

A modern alternative to fixed lines, perfect for trades, SMBs, clinics, and outbound sales teams.

Frequently asked questions (FAQs)

What PBX features come standard?

Our cloud PBX solution delivers all the standard PBX features you’d expect.

Popular features include Call Hold/Transfer, IVR Menus, Music on Hold, Hot Desking, Call Queuing and Queue Callback, Extension Dialling, Voicemail to Email, Holiday Hours Switch, Time & Date Routing, and Call Reporting.

Additional value-added features include Call Recording (and Cloud Storage), AI-enriched Sentiment Analysis, and CRM integration.

Is number porting supported?

Yes. Number porting is supported for geographic and inbound numbers in Australia or New Zealand. This makes it easy to migrate your customers away from legacy telcos and end-of-life phone systems.

Are IP phones and softphones supported?

Yes. Each user license allows you to connect three endpoints: one IP desk phone, one mobile app, and one computer-based softphone.

Our platform makes it easy to configure new IP desk phones and headsets, including button customisation, so that they ship to your customers ready to plug in and use.