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Teams Direct Routing

Teams Direct Routing for service providers

Break into the growing market for Microsoft Teams Direct Routing. Unite Calling is a complete solution for deploying, managing and billing Teams Calling. Purpose-built for MSPs, IT and telecom providers.

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Your Shortcut To Success With Microsoft Teams Calling

Start selling Teams calling today. No telecom equipment or experience is necessary.

Unite Calling is a fully automated, no-code, cloud-based service that allows any Microsoft Partner to quickly enable Direct Routing (PSTN calling) for Teams.

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Setup in a few clicks

Don’t wait weeks to enable Teams calling. Unite Calling helps you get up and running with just a few clicks. Clever automation accelerates Direct Routing deployment and configuration, saving you from tedious manual work.

Low cost to run

Avoid the costs and complexity of telecom infrastructure. You don’t need to worry about configuring SBCs, SIP Trunks or carrier interconnects. With Telcoinabox, the entire communications backbone is managed for you.

High availability

Unite Calling is built on highly available, geo-redundant carrier infrastructure, ensuring you can deliver enterprise-grade communication quality.

Premium calling

Give your customers the assurance of high quality, low-latency calling via our all-IP network, which peers directly with Microsoft in Australia.

Manage inside Teams

You have full visibility and control, right within Microsoft Teams, via our simple point-and-click administrator interface. Easily carry out routine adds / moves / changes, manage and assign numbers, all without needing a Powershell expert or custom integrations.

Order & port numbers

Add new phone numbers, or port-in existing services from local carriers. Once configured, users will be able to make and receive calls via Teams.

Bill at your own rates

Teams calling can be sold under your own brand, using your own rates and pricing, with integrated billing via Octane or managed billing by Telcoinabox.

Training and accreditation program

A comprehensive online accreditation program is available to quickly get you familiarised and armed with the knowledge you need to successfully sell this product.

What is Teams Direct Routing?

Man online Microsoft Teams Direct meeting

Carrier-grade phone calling for Microsoft Teams.

Direct Routing enables Microsoft Teams users to make and receive external phone calls within the Teams application. External calling is a must-have feature for business and enterprise.

While many organisations have adopted Teams for their daily messaging and collaboration, external calling is often done via a separate PBX or UCaaS solution. This adds complexity and cost, driving many enterprises to explore how calling can be quickly and cost-effectively added onto Teams.

With Teams Direct Routing, powered by Unite Calling and Telcoinabox, you can migrate your customers off legacy phone systems and unify their communications in the cloud.

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