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Training & accreditation

Don’t learn the hard way

As products and customers’ requirements have both become more complex, Telcoinabox has continued to innovate and provides a range of training and accreditation courses to our Service Providers to help them keep pace with the everchanging telco landscape.

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Established telcos

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Bespoke training sessions are available for Established Telcos and can be held at either Telcoinabox offices around Australia or at your own business location.

Designed to cover:

  • How to get the most out of your Telcoinabox relationship
  • Products – the Telcoinabox differences
  • Tips and tricks for provisioning, billing and management of new products
  • Planning for migrations of mass services

Accreditation program

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Telcoinabox has developed a unique accreditation program for its Service Providers to ensure those that need it have a deep understanding of the more complex or technical products on offer.

The Accreditation program is available online and includes modules for:

  • Cloud PBX
  • SIP Trunks & SIP endpoints
  • NBN
  • Unite Teams Calling

Online knowledge base

The Knowledge Base gives you online access to thousands of articles covering areas including products, systems, sales, customer care, technical support and more. Our team are constantly adding articles and updates, so you’ll have continued access to the ever-changing world of the telecommunications industry.

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