Mobile
Telcoinabox is the first aggregator in Australia to provide brands, MVNO’s, Service Providers and businesses of all sizes with access to great mobile coverage.
We understand the importance of mobile network quality when it comes to your customers. Telcoinabox uses parts of the Telstra Mobile Network that cover more than 98.8% of the population with 3G and 97.9% of the population with 4G. By partnering with a great wholesale network we deliver outstanding mobile solutions for Service Providers and their end users.
One-Stop-Shop Solution or Tailored for Your Business
Whether you are an established telco looking to improve your current offering, a business looking to resell telco for the first time or a large-scale brand looking to launch as a Mobile Virtual Network Operator (MVNO), Telcoinabox can tailor a solution for you.
Flexible Mobile Voice & Data Pricing
Competitive pricing exists for Service Providers to design their own plans from.
Mobile Broadband Plans
Stand-alone mobile broadband plans are available for users only seeking a broadband service.
SIM Card Fulfilment
Telcoinabox will provide SIM cards directly to you upon order. In most cases SIMs can be delivered within 2 business days of an order being received. Options available to deliver SIM card complete with welcome pack
Mobile Order Provisioning
Telcoinabox’s all-in-one Octane customer management system gives you a seamless experience to be able to order and manage services from. If you prefer to spend more time making sales, you have the option of Telcoinabox processing and managing your customer orders on your behalf.
Mobile compliance made easy
Telcoinabox’s mobile services utilise Telstra Wholesale’s Wholesale Mobile Evolution (WME) platform. Our integration with Telstra Wholesale’s Wholesale Mobile Evolution (WME) platform provides Service Providers with a fully managed Spend Management function t6o assist them to stay compliant. All required alerts sent out automatically to your end users, easily set up individual credit limits to eliminate ‘bill shock’ and manage end user spend preferences via Octane platform
White-Labelled Collateral Set
Service providers can hit the ground running with a complete set of mobile product collateral. Our team has prepared the application forms, product brochures, Critical information Summaries (CIS) and forms required by legislation, so all you need to do is add your logo and contact details and you are ready to sell. Unique in the industry, our offering saves you time and legal costs.
Billing
We have a dedicated team of billing experts who delight our Service Providers every month with accurate and timely customer billing. Bills are available online or via email or print. Existing telco’s that wish to continue to use their own billing system are able to do so. Daily CDR’s are made available for this purpose.
Customer Care and Technical Support
All support is provided under the brand of your telco and covers the full array of customers’ enquiries. Telcoinabox has dedicated support teams focusing on general customer enquires such as billing, fault resolution and service delivery.
