Become an MVNO
First to Market with wholesale 4G
Mobile services are a key part of any Service Providers offering and Telcoinabox has proudly been assisting companies resell mobiles for many years.
Telcoinabox is the first aggregator in Australia to provide Service Providers with access to a mobile product using parts of Telstra’s 4G network and capabilities*.
We understand the importance of mobile network quality when it comes to your customers. By partnering with Telstra Wholesale we deliver outstanding communications solutions for our Service Providers and their end users.
Cherry Pick what you need or take it all via our One-Stop-Shop Solution
Whether you are an existing telco looking to improve your current offering or a business looking to resell telco for the first time, Telcoinabox can tailor a solution for you.
Mobile Voice & Data Plans (included call plans)
- A range of competitive plans are available for every customer type. Our plans include generous voice and data components.
Mobile Broadband Plans
- Stand-alone mobile broadband plans are available for users only seeking a broadband service.
No lock in contracts
- All mobile services are sold to the Service Provider on month to month basis. Our Service Providers are able to resell these services and contract customers for any period they wish - giving increased control to the Service Provider.
White-Labelled Collateral Set
- Service providers can hit the ground running with a complete set of collateral. Our team has prepared the application forms, product brochures, Critical information Summaries (CIS) and forms required by legislation, so all you need to do is add your logo and contact details and you are ready to sell. Unique in the industry, our offering saves you time and legal costs.
Monthly Induction/refresher training plus ongoing webinars
- Telcoinabox provides 2-day induction training courses each month to ensure our Service Providers are equipped with all the information, tools and expertise to easily sell our range of telco products. Service Providers can attend training for a ‘top up’ at any time or send their team members along as and when required.
- Telcoinabox will provide SIM cards directly to you upon order. In most cases SIMs can be delivered within 2 business days of an order being received.
Mobile order provisioning
- Telcoinabox’s “all in one” customer management system gives you a seamless experience to be able to order and manage services from. If you prefer to spend more time making sales, you have the option of Telcoinabox processing and managing your customer orders on your behalf.
- We have a dedicated team of billing experts who delight our Service Providers every month with accurate and timely customer billing. Bills are available via email or print.
- Existing telco’s that wish to continue to use their own billing system are able to do so. Daily CDR’s are made available for this purpose.
Customer Care and Technical Support
- All support is provided under the brand of your telco and covers the full array of customers’ enquiries. Telcoinabox has dedicated support teams focusing on general customer enquires such as billing, fault resolution and service delivery.
*Customers can enjoy a combined 4G and 3G coverage of 98.5% of the Australian population. That’s an incredible 1.3 million square kilometres of coverage.
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