At Telcoinabox we’re proud to be the official sponsor of Airlie Beach Race Week 2012 but what on earth does running a telecommunications company (or indeed any business) have to do with sailing?  Oh no, I hear you cry, not another one of those articles filled with management guff about how the whole crew needs to work together and there can only be one skipper.  Far from it.  After having the pleasure (although perhaps honour is more appropriate given the conditions) of being aboard Telcoinabox Merit as she completed the 2010 Sydney to Hobart race and with the whiff of the Whitsundays in my nostrils I thought I’d give you my top 5 real reasons why running a business and a sailing a boat are more similar than you might think and what lessons we can learn from this… 

In the first article of this two part series, I wrote about the pitfalls of relying on the Franchisor being a member of the FCA (Franchise Council of Australia) and some suggestions on what you need to do to perform your own due diligence. In this follow up article I will explore what you can use the FCA for.

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In this first of a two part series, Telcoinabox's Damian Kay explores how to utilise the Franchise Council of Australia (FCA) when buying a franchise and what to do once you become a franchisor.

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In part one; we explored growth by acquisition as a means to gain economies of scale and size. Part two, we will explore organic growth - the act of growing your business in two ways - winning customers and getting more out of the customers you already have.

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Telcoinabox founder Damian Kay says successful businesses must learn to love chaos

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Telco in a Box managing director Damian Kay says there are several steps to producing successful – and less stressful – business relationships within franchises

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The debate around the functional separation of Telstra presents a very varied set of opinions.  This depends on who is making them and what their interaction is with Telstra.  As a pure reseller customer of Telstra Wholesale (TW), Telcoinabox enjoys a strong relationship with Telstra that is pro-active and mutual.  

Welcome to the third edition of Engaged.  It's been a while since you last heard from us but we wanted to give you all time to recover from your seasonal festivities and Australia Day celebrations and get well and truly over your back-to-work blues.  It's been a fairly hectic few months at Telcoinabox since the last edition.  Among other things we've gone out all guns blazing with our largest product launch ever on Optus mobile, wireless broadband and Blackberry, signed an agreement with a master franchisor for our New Zealand operation, sponsored a yacht in the Sydney to Hobart race and conducted our first ever global business review in London (taking in the GSM expo in Barcelona and the slopes and après ski of St Anton in the process). 

Who would have thought that when I agreed to sponsor Leo Rodriguez in the 2008 Sydney to Hobart Yacht race that 1. I would participate in the race and 2. the "Telcoinabox" name would be exposed through every newspaper, radio and TV station in Australia.  You could not have written the script that well.  Initially I was not to participate as it was possible that Tash and I would be on our way to London with the boys in February, when this changed I eagerly joined a great bunch of guys on one of the most dangerous ocean races in the world.  Given my sailing experience was limited to racing "Lasers" as a kid, a few corporate sailing events and a couple of bareboat charters, I am not ashamed to say that I was more than a little anxious.  Tash was incredibly supportive of my decision to partake in the race and this made it a lot easier as I had someone to talk to about what I had agreed to do. 

Telcoinabox continues its global expansion with the establishment of an office in Wellington, New Zealand and has appointed Shannon Fisher as CEO.