Available Positions

Position Purpose

To support the purpose of Telcoinabox through the effective management of the current product range and the introduction of new products and services.

Responsibilities

Responsibility	Key Areas
Identify suitable new products & services for Telcoinabox in your product area	Research and review competitor products & services Manage & encourage feedback from service providers on potential new products & services Evaluate potential new products & services and create business cases for adoption into the range Maintain and manage the Telcoinabox product “roadmap” for your area
Manage all Telcoinabox products and services in your area throughout the product lifecycle	Develop and maintain best-practice in managing products Take ownership for all aspects of product management including; Financial and commercial modeling of potential products Negotiating Telcoinabox cost prices & terms Integrating into Telcoinabox provisioning & billing system (Utilibill) Creating and updating support documentation Setting wholesale prices & suggested retail prices (SRP) Developing appropriate product legal terms & conditions Product training (internal & external) Product-related communication (internal & external) Creating and maintaining marketing collateral Analysing & reporting on product performance Promoting the product with service providers and devising strategies to increase sales
Maintain Communication & Relationships with key stakeholders	Communicate all relevant information regarding your product area to all stakeholders (internal and external) in an appropriate and timely way Foster & maintain open communication and a good working relationship all internal and external stakeholders
Maintain a high level of industry & market awareness in your product area & become the internal expert	Act as an expert reference on all matters related to your product area Research competitor & market activity and manage the budget for and purchase of relevant market data & reports Manage subscriptions to industry newsletters or forums Attend industry events where relevant Communicate market intelligence and insights internally and externally

Key Relationships

Internal	External
Senior Product Manager Operations Manager Operational Team Leaders Senior Billing Manager Account Managers Finance team Network & IT Manager	Carriers Suppliers & vendors Franchise & Wholesale Service Providers Utilibill

Essentials skills, attributes & qualities

• Highly computer literate with advanced skills in MS Excel, Word & Powerpoint
• Demonstrated commercial acumen in a Product Management role
• Demonstrated analytical experience and a high degree of numeracy
• Demonstrated problem-solving skills and the ability to think through problems logically
• Excellent written communication skills - able to document information in a clear & concise way
• Demonstrated ability to influence key stakeholders at all levels

Desirable skills, attributes & qualities

• Experience in a Product Management role, ideally in telecommunications or IT products
• Flexible & adaptable – able to work as part of a team or autonomously as required
• Experience of presenting to groups / training groups
• Able to work to deadlines & manage multiple projects

Key performance indicators

• Gross margin ($) in product area vs budget
• % of Gross margin ($) from new products vs agreed target
• On-time delivery of new products & services in line with product “roadmap”
• Availability of accurate, up-to-date product documentation

Ready to get started?

To receive more information on the Telcoinabox opportunity please click below.